Lead Sales/Key Holder

Overview of the Lead, Sales (Key Holder) role

You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.

Responsibilities

·        Create engaging experiences for customers by sharing expertise on enhancing your home

·        Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures

·        Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests

·        Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts

·        Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

·        Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy